“He was full of energy”

What drove you to work today? Your car, a train or bus driver, a chauffeur? For me, it’s an unstoppable desire to positively transform the nature of customer service in this country’s professional service industry. Energy and passion stems from what Jay Levinson aptly calls a B.H.A.G – A Big Hairy Audacious Goal. That’s why I deliver my training with such energy, and it’s the same energy that I want your staff to use to drive themselves to work!

Rod Solar delivered the course well, was full of energy and very interesting to listen to.  He kept you interested throughout the session and motivated us by asking for participation rather than making people get involved.

Staff Nurse, Yorkshire Eye Hospital, Leeds