Telephone sales training review: “How to overcome objections”

I learned how to overcome objections when someone is unsure or says ” I’ll think about it”, , how to structure a call as soon as someone calls and says they just want to know about treatments, and how to take control of the call once the callers needs had been established. Rod delivered the information in a clear and concise way. He gave us the confidence in our own ability.

Customer Services Adviser, Optimax Laser Clinics