QU: We asked Dr Rowe-Jones… If Consultation Training had been useful…

JR: I think it’s helped my team focus on how important it is to understand what patients really want when they come to see us.

QU: We asked Dr Rowe-Jones… Why he believed training was important?

JR: I think it’s very helpful to have a strategy, it helps you ensure that you are understanding what your patients wants and not making any assumptions as to what they want. So therefore it helps you put their best interests, for that gives you a scheme for that. It helps me feel more comfortable at supporting the recommendations I give to patients with regard to use…