A category to place all posts that are client testimonials
“The art of giving great service”
Delivering Customer Service Excellence course review - "Getting Inside Your Patients' Heads" - "The art of giving great service"
“Different personality phases”
Delivering Customer Service Excellence course review - "Different personality phases"
“New ways to add value to my role”
Delivering Customer Service Excellence course review - How to add value to your role by understanding different types of personalities and how to react to them in a positive way - "New ways to add value to my role"
“Worth giving up half your weekend”
Delivering Customer Service Excellence course review - "Worth giving up half your weekend"
“My own well-being affects how I am able to perform”
Delivering Customer Service Excellence course review - The WASP chain - “My own well-being affects how I am able to perform"
“I will be devising plans to overcome problems within the clinic”
Delivering Customer Service Excellence course review - "I will be devising plans to overcome problems within the clinic"
“Different personalities and phases people go into”
Delivering Customer Service Excellence course review - "Different personalities and phases people go into"
“Function vs. Essence”
Delivering Customer Service Excellence course review - "Function vs. Essence"
“It may just be a phase”
Delivering Customer Service Excellence course review - "It may just be a phase"
“Getting the best from your staff”
Delivering Customer Service Excellence course review - Staff and colleagues as costumers - "Getting the best from your staff"