A category to place all posts that are client testimonials from clients attending customer service training
“Dissecting our job description”
Delivering Customer Service Excellence course review - "Dissecting our job description"
“Breaking down the job”
LiveseySolar Customer service training review - "Breaking down the job"
“Giving them “what they don’t expect”
Delivering Customer Service Excellence course review - "Giving them “what they don’t expect”
“Adding a little extra to patient care”
Delivering Customer Service Excellence course review to get more referrals - "Adding a little extra to patient care"
“Get the most out of companies supplying goods and services”
Delivering Customer Service Excellence course review (the psychology of customers, the "WOW factor" and colleagues as customers) - "Get the most out of companies supplying goods and services"
“Full of energy”
Customer service training review - Energy and passion - "Full of energy"
“Stories made the day go quickly”
Delivering Customer Service Excellence course review - The "WOW factor" - "Stories made the day go quickly"
“I should hope so”
Delivering Customer Service Excellence course review - Thinking about what we can do to improve our service - "I should hope so"
“Being ‘EXTREME’”
Delivering Customer Service Excellence course review - Extreme customer care - “Being ‘EXTREME’”
“The ‘WOW’ Factor”
Delivering Customer Service Excellence course review - The different personality traits of 'customers' and exceeding customer's expectations - "The ‘WOW’ Factor"