sales for non-salespeople – LiveseySolar Cataract & Laser Eye Surgery Marketing

Provide context if you want sales training to actually stick

Provide context if you want sales training to actually stick

It's a common concern: you invest in training, spend time and energy working with the trainer to set it up, devote valuable time to send employees to the training event... and nothing changes. When they return, it's business as usual, and the training seems to have no impact whatsoever. What went wrong?In this post, Laura Livesey helps us understand how to make training stick, so that you can get the return on investment you are seeking.

By Rod Solar|2018-01-24T17:37:41+00:00February 11th, 2015|Categories: Step 5: Getting more referrals|Tags: change management, evaluation, non-salespeople, non-salesperson, sales, sales for non-salespeople, Sales Process, sales system|Comments Off

Use these 2 key ratios to monitor sales efforts

Use these 2 key ratios to monitor sales efforts

If there were only a few numbers you could use to gauge your sales performance, what would they be? In thisvideo, Laura Livesey tells us which key performance indicator non-sales professionals should be looking at to judge their effectiveness.

By Rod Solar|2018-01-24T17:37:42+00:00February 6th, 2015|Categories: Step 1: Getting more leads|Tags: appointment, close rate, customer, medical conversion rate, non-salespeople, performance, prospect, ratios, sales, sales for non-salespeople, sales team|Comments Off

Sales training: Is it worth spending my valuable time on?

Sales training: Is it worth spending my valuable time on?

Today Rod Solar answers a question that we get asked all the time by non-sales professionals. "Is learning how to sell worth my valuable time?" If you've ever wondered if sales training is worth it, then watch this video.

By Rod Solar|2018-01-24T17:37:43+00:00January 22nd, 2015|Categories: Step 5: Getting more referrals|Tags: no time, sales, sales for non-salespeople, sales techniques, sales trainer, Selling, time, time crunch, time pressed, training, worth it|Comments Off

How do non-sales professionals follow a sales process without sounding robotic?

How do non-sales professionals follow a sales process without sounding robotic?

Can you be authentic and non-robotic while still following a sales process? Something we hear almost daily at LiveseySolar is the general anxiety people have about using process in their day to day communications. A common refrain is: "I don't want to sound robotic!" Another favorite [...]

By Rod Solar|2018-01-24T17:37:44+00:00December 4th, 2014|Categories: Step 5: Getting more referrals|Tags: checklists, sales, sales anxiety, sales fear, sales for non-salespeople, Sales Process, training|Comments Off

When is the best time for non-salespeople to learn sales skills?

When is the best time for non-salespeople to learn sales skills?

Because selling is so universally misunderstood and feared, it's often left to the last minute to figure out how best to get a messages across. Many people don't realise the breadth of applicability that learning sales distinctions can bring not only to your business, but to your personal and even romantic life!

By Rod Solar|2018-01-24T17:37:44+00:00December 2nd, 2014|Categories: Step 5: Getting more referrals|Tags: communication skills, medical communications, meetings, presentations, profesionals, sales for non-salespeople, sales skills, sales training, writing|1 Comment

LiveseySolar proud to be rated “Excellent” at ESCRS 2014 for Sales Training

LiveseySolar proud to be rated “Excellent” at ESCRS 2014 for Sales Training

We are very excited to report that we have just recently received feedback and ratings about the full-day course we delivered at ESCRS 2014 called "Delivering World Class Consultations". ESCRS for those of you who haven't attended is the European Society for Cataract and Refractive Surgeons and it's an annual conference of about 10,000 eye surgeons that takes place in a different European city each year.

By LiveseySolar|2016-10-28T10:27:36+01:00November 27th, 2014|Categories: Testimonials all|Tags: customer experience, ESCRS, excellence, healthcare marketing, medical consultation, medical customer service, non-salesperson, patient experience, sales, sales for non-salespeople, Sales Process, sales training, trainer|Comments Off

As a professional how does your approach to having to sell stuff (sigh) impact your career?

As a professional how does your approach to having to sell stuff (sigh) impact your career?

As a professional how does your approach to having to sell stuff (sigh) impact your career? Non-salespeople are being asked to sell more and more in the professional services world. As a professional, your attitude towards sales can either hamper your results, or positively impact [...]

By Rod Solar|2018-01-24T17:37:46+00:00November 6th, 2014|Categories: Step 5: Getting more referrals|Tags: career, elegant sales, integrity, non-salesperson, professional sales, professional services, professionals, sales, sales anxiety, sales fear, sales for non-salespeople, Sales Process|Comments Off