He was very knowledgeable on the subject I found Rod to be professional, good sense of humour and very knowledgeable on the subject taught. When lots of arms are folded in front of you at the begining of the day and by the end unfolded [...]
Time to raise your standards. When you provide your salespeople with potential new patients in the form of enquiries, you need them closed. Here's how...
Healthcare consultations: in this post, I explain our 3 Act process on managing a consultation professionally, and for maximum conversion rate.
The 5 evaluation levels to measure staff training results are satisfaction, learning, application, business results, and return on investment... Learn more here
Research shows that training results in increased job satisfaction, staff retention, and feeling more valued. Start planning your employee training for 2012...
Telephone staff reactions to healthcare telephone sales training include increases in self-confidence, adapting to change, & developing more positive attitudes.
Mystery call your medical business to identify where you're losing consultations in your telephone calls. Then train your staff to fill these gaps...read more..
We're delighted to announce an agreement between Optegra Eye Care and LiveseySolar to deliver telephone and interpersonal skills training for staff & partners
Telephone sales is still a very important aspect of your overall healthcare marketing strategy, but leading private clinics are still getting it wrong. More...
Increasing telephone conversion rates can dramatically affect your gross margins. Contact us to learn how to increase yours by improving your staff's skill .
