We believe it's very important to evaluate the training we deliver so that we can (a) monitor behavioural adherence to the processes we teach and (b) correlate our efforts with business results. When we evaluate training, we often discover insights that we can use to improve our training programs, increasing the chances of getting better and better results for our clients and their sales teams.
Telephone staff reactions to healthcare telephone sales training include increases in self-confidence, adapting to change, & developing more positive attitudes.
Mystery call your medical business to identify where you're losing consultations in your telephone calls. Then train your staff to fill these gaps...read more..
We're delighted to announce an agreement between Optegra Eye Care and LiveseySolar to deliver telephone and interpersonal skills training for staff & partners
Healthcare telephone sales: How top sales performers sell a story to convert callers into appointments... click through to learn more...
Most healthcare businesses simply do not commit enough time, attention or money to the last mile of healthcare marketing: converting enquiries into appointments
Using our 3-Act Telephone Sales Evaluation, we mystery called 30 clinics, recorded the calls, and summarised the results against what we teach our clients.
Telephone sales is still a very important aspect of your overall healthcare marketing strategy, but leading private clinics are still getting it wrong. More...
ROI and other financial impacts of training your healthcare telephone sales people. Call us to help you work out your potential return on investment today.
Diagnosing the business illness is the first step in healthcare marketing. Contact us to book an free examination of your healthcare business today.
