He was very knowledgeable on the subject

I found Rod to be professional, good sense of humour and very knowledgeable on the subject taught. When lots of arms are folded in front of you at the begining of the day and by the end unfolded this is always a good sign! Very motivational this course permeates not just into your worklife but also your personal life especially the control and influence wheel. i have used this in practice everyday since the course.