About Rod Solar

Rod Solar is the Director of Practice Development Consulting of LiveseySolar, a healthcare marketing and sales training company. Rod has created successful and engaging training systems for over 25 years. His advice routinely generates 6-figure incremental increases in income for his clients by teaching them how to systematically improve customer service while increasing sales at the same time. His training offers an elegant (and fun) step-by-step conversational approach which benefits surgeons, practice managers, hospital staff, and non-medical staff working in private healthcare settings. Rod wrote and delivered the Business Development, Clinical Governance and Medicolegal Issues module for the University of Ulster’s Postgraduate Diploma in Cataract and Refractive Surgery (Theory) - PgDip. He is a regular presenter at the European Society of Cataract and Refractive Surgeon’s Congress Practice Development Programme and has regularly published articles about healthcare marketing in The Ophthalmologist, Optician, European Ophthalmology News, Cataract & Refractive Surgery Today, Eurotimes and Independent Practitioner Today. Rod has been a professional salesperson (B2B and B2C), management consultant, college lecturer, an industry leader, and executive coach. His clients include Optegra, EuroEyes, ZEISS, Moorfields Private, London Vision Clinic, Thiele, and many other high-quality, private Ophthalmology clinics from the UK, Europe, USA, Canada, and the Middle East. Rod has a degree in Psychology and Human Performance from UBC. He lives in London, UK and you can follow him on Twitter: @rodsolar.

Keep an eye out for emerging weaknesses

Many small business people see growth as their pathway to success. Many want to have bigger businesses, confident in the notion that if they were only bigger they wouldn't have the weaknesses they have today. That's true, but while some weaknesses go away, others emerge.

By |2018-01-24T17:04:23+00:00September 20th, 2016|Categories: Customer Service and Sales Observations|Comments Off on Keep an eye out for emerging weaknesses

Marketing to patients using video

Marketing to patients using video This post is packed with useful information about marketing to patients using video - you'll definitely want to bookmark it. First, we'll share a presentation that we first shared in Copenhagen for the ESCRS 2016 Congress. Second, we'll share [...]

By |2018-01-24T17:04:23+00:00September 12th, 2016|Categories: ESCRS, Step 1: Getting more leads|Comments Off on Marketing to patients using video

Strategies to roar out of a recession for private healthcare companies

Strategies to roar out of a recession for private healthcare companies The Telegraph reported this week that Britain would not fall into a recession following the EU referendum, citing a Moody's report. However, the report said, "growth will slow down". On the other hand, YouGov [...]

By |2018-01-24T17:04:23+00:00August 19th, 2016|Categories: Customer Service and Sales Observations, Step 1: Getting more leads|Comments Off on Strategies to roar out of a recession for private healthcare companies

How will you respond to the next recession?

How will you respond to the next recession? The Consumer Confidence Index is falling precipitously and economic experts far and wide predict another recession is imminent. Whatever you do, don't panic. There are proven strategies to compete during recessions, which I'll share in my [...]

By |2018-01-24T17:04:24+00:00July 4th, 2016|Categories: Customer Service and Sales Observations|Comments Off on How will you respond to the next recession?

Is that paid online healthcare directory listing worth the money?

Is that paid online healthcare directory listing worth the money? Remember the Yellow Pages? When was the last time you used one? It's been over a decade for me. Print directories are now almost obsolete with some marketing pundits claiming the last of them will be printed [...]

By |2020-02-20T11:56:38+00:00March 15th, 2016|Categories: Step 1: Getting more leads|2 Comments

Smart glasses: What Zeiss can learn from Google’s mistakes

Smart glasses: What Zeiss can learn from Google's mistakes Despite being one of the most successful companies in the world, Google isn't flawless. One of it's most well-known fails is Google Glass. There is a lot to learn from Google's mistakes, so we thought we'd [...]

By |2018-01-24T17:04:24+00:00March 2nd, 2016|Categories: Step 1: Getting more leads|Comments Off on Smart glasses: What Zeiss can learn from Google’s mistakes
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