Telephone Mystery Shopping: Plugging a leak that may be costing you thousands every year
Mystery call your medical business to identify where you're losing consultations in your telephone calls. Then train your staff to fill these gaps...read more..
Optegra Eye Care chooses LiveseySolar to help improve telephone and interpersonal communication skills
We're delighted to announce an agreement between Optegra Eye Care and LiveseySolar to deliver telephone and interpersonal skills training for staff & partners
The times they are a-changin’… more and more doctors are taking healthcare marketing seriously
We've noticed a real growth in interest in not only what we do, but also in healthcare marketing as a serious necessity in private medicine today.
The golden telephone: Why telephone sales still matters in healthcare marketing
Telephone sales is still a very important aspect of your overall healthcare marketing strategy, but leading private clinics are still getting it wrong. More...
Professional services keywords amongst the 20 most expensive keywords in Google Adwords [infographic]
Professional services keywords: Infographic showing top 20 keyword categories in Google Adwords including many professional service keywords...
Pricing professional services: Differentiating between cost, price and value
Pricing professional services: How differentiating between cost, price and value can enable you to charge what you're worth, instead of what it costs you to work...
Pricing professional services: Are you fighting a war on two fronts?
Pricing professional services - understanding how to price your services in a competitive marketplace by adopting a pricing strategy.
Increasing telephone conversion rates can dramatically affect your gross margin
Increasing telephone conversion rates can dramatically affect your gross margins. Contact us to learn how to increase yours by improving your staff's skill .
Sheffield Vision Centre exceeds targets by 46.2% (Case Study)
The Sheffield Vision Centre is a refractive surgery clinic spun-off from the Royal Hallamshire Hospital, Sheffield NHS Teaching Hospitals. Over a 12 month engagement, we helped Sheffield Vision Centre increase their conversion rates by 68%, increase their telephone conversion rates by 34%, and increase their eye surgery sales so that they exceeded first year targets by 46.2%.
Yorkshire Eye Hospital increases sales by 103% (Case Study)
At the time of the engagement, Yorkshire Eye Hospital was a private ophthalmology hospital that wanted to get serious about laser eye surgery. They wanted to increase their leads, their conversion rates and their levels of customer service.