How to help patients finance eye surgery Laser and cataract surgery isn't cheap. Expecting someone to make a lump-sum payment for a procedure that exceeds their average monthly cost of living is unrealistic for a significant per cent of your potential market. With [...]
With COVID-19 deaths now surpassing 500,000 against a backdrop of easing lockdowns, many are starting to wonder “what’s next”? In this post, we’ll explore 3 pandemic wave scenarios to help start a discussion about how laser eye surgeons can respond in each case. Renowned epidemiologist Dr Michael Osterholm, Director of The Center for Infectious Disease and Policy (CIDRAP), has put forth 3 scenarios based on previous pandemics.
Start now to prepare your practice for the next phases of the COVID-19 crisis. We’re here to help you prepare your practice for the next phases of the COVID-19 crisis On the 14th of March, just after WHO announced a global pandemic, [...]
Raising laser eye surgery prices will be the most effective profit driver in the post-Coronavirus New Normal. Here's what will happen to your profits if you raise your prices...
If you’re not a 1%-er, the question today is: 1) will you get with the program (do what they do), 2) will you get gobbled up (or join them willingly), or 3) will you eventually get out of the business?
As the race to the bottom has proven, price-cutting is not the route to jump-starting eye surgery volumes. For the majority who could benefit from laser eye surgery, even the lowest-price inducements of £399/eye are insufficient. No, the price objection is a superficial smokescreen that often masks a deeper objection - fear. Overcoming the fear objection, therefore, is one of the most important jobs for anyone offering laser refractive surgery. In this post, I write how using the hero's journey in patient stories can help people overcome their fear of surgery.
In November of 2018, I had laser eye surgery. In doing so, my relationship with the medical procedure I’ve marketed for almost 20 years changed forever. I became my customers’ patient, and it transformed my understanding of their patient’s psychological journey and what they most fear and desire.
In this post, we share our top "lessons learned" after writing our first book - How to Grow Your Practice with Presbyopic Patients. If you've ever contemplated writing a book of your own, read our tips to help you get started, and most importantly, finish that book inside of you. In 2017, ZEISS commissioned us to write a book aimed at summarising everything we know about what we do best - growing medical businesses - and apply it to their most recent innovation - PRESBYOND Blended Laser Vision - or LASIK for people who wear reading glasses. We've wanted to write a book for a long time. We even had about 70,000 words written as a draft that we'd been slowly working on for years. However, it took a customer (ZEISS) to prompt us to finish it, and for that, we're genuinely grateful. If you want a copy of our book, you can get it in this post but first, let's get started by answering the question - why should you write a book at all?
Creativity is a crucial business skill - especially in healthcare marketing. Most of the medical marketing we see out there is boring, bland and has a bad case of me-too-itis. Patients hate it. The good news is creativity isn't solely a talent possessed by artists, designers or musicians. You can learn how to be creative about your clinic or healthcare business by tweaking the way you think and behave. Here are 7 approaches to upgrade your mindset and produce the results you need from your patient communications...
Do you need to write or edit digital content for healthcare? We've got you covered with writing principles and advice that you can use to improve your written digital communication.
